Privacy Policy

Welcome to Mindfulness with Lauren. By accessing or using this website and our services, you agree to the following Terms & Conditions. Please read them carefully before booking or engaging in any service.

1. Who We Are

Mindfulness with Lauren provides hypnotherapy and counselling services from a home-based therapy room in South Leicestershire. These terms govern your use of our website and participation in our services.

2. Services Offered

We offer the following services:

Discovery Calls (free, up to 15 minutes).
Consultation Calls (60 minutes, paid).
Hypnotherapy sessions (60 minutes, paid).

Our services are tailored to support clients with challenges such as anxiety, stress, pain, bad habits, fears, and phobias.

3. Booking and Payment

Booking Process: Appointments can be booked via the website contact form or through our social media platforms (@mindfulnesswithlauren on Facebook, Instagram, and TikTok).
Payment: Payment details and fees will be discussed during the booking process. Full payment must be made before sessions begin.

4. Cancellation and Rescheduling Policy

Cancellations: Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.
Late Cancellations and No-Shows: Appointments cancelled with less than 24 hours' notice or missed appointments may incur the full session fee.
Rescheduling: Rescheduling requests should be made as soon as possible and are subject to availability.

5. Client Responsibilities

Health and Safety: Clients must provide accurate and honest information during Discovery and Consultation Calls, including any relevant health conditions.
Commitment: Clients are expected to actively participate in sessions and follow any agreed-upon practices or exercises.
Confidentiality: Clients are asked to respect the confidentiality of the therapeutic process and avoid recording sessions without prior consent.

6. Limitations of Services

Hypnotherapy and counselling are not a substitute for medical advice, diagnosis, or treatment.
If you are under the care of a healthcare professional, please consult them before starting hypnotherapy.
Results may vary, and no specific outcomes are guaranteed.

7. Privacy and Data Protection

Your privacy is important to us. All personal information is handled in compliance with UK GDPR and our Privacy Policy.

8. Eligibility

Clients must be at least 18 years old.
For clients under 18, parental or guardian consent is required.
Services are not suitable for individuals with certain medical or psychological conditions, which will be discussed during the Discovery or Consultation Call.

9. Changes to Services or Terms

Mindfulness with Lauren reserves the right to modify services, session structures, or these Terms & Conditions at any time. Clients will be notified of any significant changes that may affect them.

10. Limitation of Liability

Mindfulness with Lauren is not liable for any outcomes beyond our reasonable control, including how you apply insights or practices from sessions.
While we take every precaution to create a safe and supportive environment, clients assume responsibility for their participation.

11. Third-Party Links

Our website or social media may contain links to third-party websites. We are not responsible for their content, policies, or practices.

12. Dispute Resolution

If you have a concern or dispute regarding our services, please contact us first to seek resolution.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

14. Contact Information

For questions about these Terms & Conditions or our services, please contact:

Email: mindfulnesswithlauren@gmail.com
Facebook, Instagram, TikTok: @mindfulnesswithlauren